Privacy Policy

Last updated: 15 June 2026

Range Shop Fronts Ltd ("we", "us", "our") is committed to protecting your privacy and handling your personal data responsibly and lawfully. This policy explains what personal data we collect, why and how we use it, who we share it with, how long we keep it, and the rights you have. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR).

1. Who we are (data controller)

Range Shop Fronts Ltd is a company registered in England & Wales (company number 12659957), with its registered office at 23, 149-151 High Rd, Romford RM6 6DL. We are the "data controller" responsible for the personal data described in this policy. You can contact us about this policy or your data at info@rangeshopfronts.co.uk or on 0330 113 0393.

2. The personal data we collect

Information you give us

When you contact us — through our website forms, by phone, WhatsApp or email, or when you request a survey or quote — we collect the information you provide, which typically includes your name, business name, email address, telephone number, the address of the premises, and the details of your enquiry or project. If you go on to become a customer, we also process information needed to deliver and invoice the work, including any correspondence, measurements or photographs relating to your project.

Information we collect automatically

When you use our website we collect certain technical and usage information through cookies and similar technologies — for example your IP address, device and browser type, the pages you view, the site that referred you, and how you interact with our pages. See the Cookies section below.

We do not intentionally collect "special category" data (such as health, religion or ethnicity) and ask that you do not send such information to us.

3. How and why we use your data — and our lawful bases

Under the UK GDPR we must have a lawful basis for each use of your personal data. The bases we rely on are set out below.

What we use it for	Lawful basis
Responding to your enquiry and providing quotes, surveys and services	Performance of a contract (or taking steps to enter one), and our legitimate interests in responding to you
Managing your project, scheduling, and after-sales care	Contract / legitimate interests
Service messages about your enquiry or project (e.g. appointment confirmations)	Contract / legitimate interests
Website analytics and advertising cookies for our own services (e.g. Google Analytics, Google Ads)	Your consent, given through our cookie banner
Accounting, tax and other legal obligations	Compliance with a legal obligation
Establishing, exercising or defending legal claims	Legitimate interests

4. Cookies and similar technologies

Our website uses cookies and similar technologies. When you first visit, our cookie banner lets you accept or reject non-essential cookies. In line with PECR, we only set non-essential (analytics and advertising) cookies with your consent. The categories we use are:

• Strictly necessary — required for the website to function and to keep it secure. These are always on and don't require consent.
• Analytics — such as Google Analytics, to understand how visitors use the site so we can improve it.
• Advertising / marketing — such as Google Ads and the Google tag, to measure advertising performance and show relevant ads, including remarketing.

You can change or withdraw your cookie choices at any time through our cookie banner/settings, or by managing cookies in your browser. We use Google Consent Mode so that Google's tags respect the choices you make in the banner.

5. Google Analytics and Google Ads

We use Google Analytics and Google Ads (services provided by Google) to measure how our website is used and how our advertising performs. Where you have consented, these services set cookies and use identifiers (such as your IP address and device/online identifiers) to provide measurement and reporting and, where applicable, to personalise advertising and build remarketing audiences. Google acts as our data processor for measurement, and may also process certain data as a controller for its own purposes.

You can find out more in Google's Privacy Policy and in "How Google uses information from sites or apps that use our services". You can opt out of Google Analytics across websites using the Google Analytics Opt-out Browser Add-on, and manage ad personalisation at adssettings.google.com.

6. Who we share your data with

We do not sell your personal data. We share it only where necessary, with:

• Service providers (processors) who help us run our business and website — for example our website host and IT/email providers, Google (analytics and advertising), payment and accounting providers — under contracts that require them to protect your data and use it only on our instructions.
• Professional advisers, insurers, and where required by law, regulators or law enforcement.
• A buyer or successor if we sell, transfer or reorganise our business.

7. International transfers

Some of our providers (including Google) may process your data outside the UK. Where they do, we rely on appropriate safeguards — such as UK "adequacy" regulations, the UK International Data Transfer Agreement (IDTA), or the UK Addendum to the EU Standard Contractual Clauses — so that your data continues to be protected to UK standards.

8. How long we keep your data

We keep personal data only for as long as we need it:

• Enquiries that don't proceed: typically up to 12 months.
• Customer and project records: for the duration of our relationship and then as needed for accounting and legal purposes — financial records are kept for 6 years in line with HMRC requirements.

We do not send marketing emails or newsletters, and we use personal data only to promote our own services.

9. How we protect your data

We use appropriate technical and organisational measures — including secure hosting, access controls and staff confidentiality — to protect your personal data against loss, misuse and unauthorised access, alteration or disclosure.

10. Your rights

Under UK data protection law you have the right to:

• be informed about how we use your data (this policy);
• request access to a copy of the data we hold about you;
• have inaccurate data corrected;
• have your data erased in certain circumstances;
• restrict or object to our processing;
• data portability;
• withdraw consent at any time, where we rely on consent (this won't affect processing already carried out); and
• object to direct marketing at any time.

To exercise any of these rights, contact us at info@rangeshopfronts.co.uk. We will respond within one month.

11. Complaints

If you have a concern about how we handle your data, please contact us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO):

12. Children, third-party links & changes

Children: our website and services are intended for businesses and adults, and we do not knowingly collect personal data from children.

Third-party links: our website may contain links to other websites; we are not responsible for their privacy practices and encourage you to read their policies.

Changes to this policy: we may update this policy from time to time. The current version will always be published on this page with the "last updated" date shown above.

13. Contact us